Providing the best customer experience

It's my first experience with a house insurance claim and to be honest I was scared of the complexity of the process. Every staff from Edison was extremely professional and courteous. I am very grateful. I felt my insurance company had my back during this challenging time.

Your team was the PERFECT blend of professional & personable. I must be honest and say in all my 55 years, I have NEVER met anyone in the insurance industry with such passion and compassion. Thank you so much for making the process easy.

I was highly impressed with everyone at Edison. Very professional, responsive and helpful in all aspects of my claim. I highly recommend them to any friends and family. Great insurance company.

I really can't say enough good things about your team and their knowledge, and professionalism they have had during this process. It is very clear that they really take pride in their positions and care about the best outcome for the insured. My experience with Edison Insurance has been great since they have held my policy on my home. Your team has made it a 5 star experience and has made me even more impressed with Edison and their claims process.

I am overwhelmed at the promptness and efficiently this team worked for me. I am one happy customer, and will always be grateful. Well done Edison!

Edison Insurance exceeded my expectations in the handling of the claim. I was stressed that the process would be very difficult and timely...but I was really impressed by how helpful and professional Edison Insurance has been.

I was very pleased with the time frame from initial call to Edison Insurance, meeting with claims adjuster and follow up with your team. Thank you for your timely response to our claim.

I am very grateful to have chosen Edison Insurance when I made my home purchase. Never expected a tragedy to happen, but thankfully Edison was my insurance provider and the whole process has been a breeze. Very happy with the resolution. Your team was nothing but outstanding. Always answered the phone when I had questions and everything was delivered as promised.

The process was not what I expected. I was so nervous about what to do, how to do it, repairs, everything. Everyone at Edison and everyone involved with the process were patient, empathetic, and most of all took the time to explain the process to me and put my mind at ease. I am so impressed with it all. Thank you!

Fast and easy, submitted claim online and handled well