Providing the best customer experience

Prompt service, everyone friendly and understanding from the onsite adjuster to the claims rep. Fairly quick turnaround for reimbursement. No complaints, very satisfied.

The sensitivity and seriousness of the claim was taken care so professionally by Lori. She responded to my questions immediately even after hours. Dealing with Lori made this situation such a pleasure!!! I can't thank her enough for being so helpful and more than understanding. She should be commended on her caring professionalism that is not common in the industry or even in the world today. Thank you Lori! You are amazing!!

A very professional and painless experience! Thank you! Will recommend highly!

Our fist claim ever and didn't know what to expect. Everything went smoothly and we were very happy with the final outcome. Much Appreciated!!!!!

Our claim was worked efficiently and with grace through the whole process.

Thank you for the excellent job in helping me and my family feel hopeful about our future. We did not get everything back, but we got something we can accept. Hurricanes and any other major disaster show how insurance company treats their customers.

Communication was awesome

Thank you! I appreciate you helping me in this process.

completely professional

I would have NEVER in my wildest dreams imagined I would have such outstanding service after the hurricane. I have my repair check and I know others who haven’t even had an adjuster out yet. I tell EVERYONE to switch to Edison!!! Well done and than you from the bottom of my heart for your timeliness and responsiveness to our needs.