Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Valerie R.
Estero, FL
Claims
Customer Service
A great experience. Easy, fast. Efficient. Great communication
Rosemary R.
Coral Springs, FL
Claims
Customer Service
For a 1st time claim this was a very smooth process considering the mess that was endured at our home.
Janette P.
Palm Coast, FL
Claims
All around a good experience from the first day that I reported the claim
Robert H.
Venice, FL
Claims
Easy to submit claim online. Adjuster came out fairly quickly. Resolved in less than 2 months. Expected to have to wait until 2023.
Carl S.
Ocklawaha, FL
Claims
Customer Service
My client experience was outstanding! I couldn't possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk's showed up. I wish I could attach a video to show you how hard these guys worked to go into a wet Hillside area cut up 12 inch thick Oak Limbs and haul them out of my yard. Before I know it the mess was cleaned up and the truck was gone! And it only got easier from there. Along with the tree damage there was some damage to a shed in my yard. The limit caught it and crushed the corner. But then a day or two I received a call from an adjuster who came out at my convenience looked at the claim and processed it for me. When all is said and done it cost me nothing! The deductible and the tree damage which was written in as a writer or my policy since I live in a national forest took care of everything and I'm extremely pleased and happy with the outcome of the entire experience.
Edward M.
Naples, FL
Claims
Customer Service
Darren Frase has been great at every level. From initial engagement and process education, to getting the claim processed quickly so remediation and other work could begin. He's been empathetic and a great resource.
Walter N.
Cape Coral, FL
Claims
Generally good. Seemed to move slowly at time. Satisfied with settlement, which was well explained.
Luis D.
Fort Pierce, FL
Claims
Very pleased with my adjuster Vickie landers very knowledgeable person and took care of problem quick
Lawrence J.
Rotonda West, FL
Customer Service
Your employees did a great job thanks.
Donna M.
Stuart, FL
Claims
Customer Service
It was all very well handled. Thank you
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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