We’re excited to hear from you.
Reach out to ask questions, file a claim, or make a payment and we will do our best to address your concerns. We are here for you to assist you in any way we can.
Need to make a payment?
Submit a payment with ease by clicking the button below.
Payment Address
PO Box 733998
Dallas, TX 75373-3998
Dallas, TX 75373-3998
Overnight Payment Address
Edison Insurance Company
JPMorgan Chase (TX1-0029)
Attn: Lockbox 733998
14800 Frye Road, 2nd Floor
Ft Worth, TX 76155
JPMorgan Chase (TX1-0029)
Attn: Lockbox 733998
14800 Frye Road, 2nd Floor
Ft Worth, TX 76155
Policy Correspondence
PO Box 21957
Lehigh Valley, PA 18002-1957
Lehigh Valley, PA 18002-1957
Need to process a Mortgagee or Lender change?
Avoid new purchase and refinancing delays by contacting the agent of record on the policy, directly, to change or update Mortgagee and Lender information. Our platform enables our agents to generate updated declaration pages within minutes.
Need to contact us? Here’s how.
Customer Service
Monday to Friday - 8:00 AM to 5:00 PM EST
Water Claim Hotline
Claims can be reported 24 hours a day
Customer Service Fax
File your insurance claim, effortlessly.
Provide all the critical details about your claim and submit it for processing.
Have questions about a new or existing claim?
Contact us 24/7 to report a new claim or check the status of a claim that already exists.
Reporting a New Claim
Status on Existing Claim
Call and select option 1
Do you suspect fraud on a policy?
To report insurance fraud on a Edison Insurance policy, call or email us immediately.
Local agents. Mighty vision.
We have trusted agents across the entire State of Florida who can assist you with the best coverage options to suit the needs of your family. Find an agent near you today.