Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

Filter by
Kenneth S.
Tarpon Springs, FL
Claims
Customer Service
Ellen was concise and prompt with Edisons claim requirements which allowed us to settle claim quickly. Thank you very much for a smooth process.
John L.
Hutchinson Island, FL
Customer Service
Claims
Vicky Landers was excellent and came out right away. She was very thorough in going through the damage my condo endured from a water leak. Comparing experiences with other homeowners in my building, i am glad that i chose Edison for my insurance.
Robert G.
Merritt Island, FL
Claims
I called my agent who filed the claim for me initially. I received follow up E mails from your company. I asked a few questions which were answered. I followed the instructions. My claim was for unusual items and it took me while to get the requested data and photos but as soon as I did the claim was processed very well. Your company was very professional and I am a happy customer. Any scores I gave less than perfect may have been from my confusion and not that of the agents.
Albert K.
Lake Worth, FL
Claims
George Massey made the difference. He was meticulous and methodical.He did not rush and did a professional job and fair assessment of the damage. Best of all he made himself available by phone to answer my many questions and allay my fears.
Manuel V.
Land O Lakes, FL
Claims
Customer Service
The whole process was satisfactory
Paula F.
Punta Gorda, FL
Claims
Customer Service
Everyone from our adjuster Andrew Kopicz to Jasmin Harmon was extremely helpful, always friendly and professional.
Irina P.
Pensacola, FL
Claims
Customer Service
From the beginning of my claim everyone I contacted has been professional, helpful and knowledgeable. I am very happy to have Chris on my claim team and I am very thankful to his expertise.
Lien V.
Cape Coral, FL
Customer Service
Insurance
Communication was awesome
Sandra S.
Freeport, FL
Customer Service
I am overwhelmed at the promptness and efficiently this team worked for me. I am one happy customer, and will always be grateful. Well done Edison!
Karen T.
Cape Coral, FL
Customer Service
Thank You, it was great!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

We work with thousands of agents located in a neighborhood near you. To discuss your insurance needs, contact one of our agent representatives.

Click here view our Contact page