Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Carl S.
Ocklawaha, FL
Claims
Customer Service
My client experience was outstanding! I couldn't possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk's showed up. I wish I could attach a video to show you how hard these guys worked to go into a wet Hillside area cut up 12 inch thick Oak Limbs and haul them out of my yard. Before I know it the mess was cleaned up and the truck was gone! And it only got easier from there. Along with the tree damage there was some damage to a shed in my yard. The limit caught it and crushed the corner. But then a day or two I received a call from an adjuster who came out at my convenience looked at the claim and processed it for me. When all is said and done it cost me nothing! The deductible and the tree damage which was written in as a writer or my policy since I live in a national forest took care of everything and I'm extremely pleased and happy with the outcome of the entire experience.
Regina T.
Wellington, FL
Claims
Customer Service
The sensitivity and seriousness of the claim was taken care so professionally by Lori. She responded to my questions immediately even after hours. Dealing with Lori made this situation such a pleasure!!! I can't thank her enough for being so helpful and more than understanding. She should be commended on her caring professionalism that is not common in the industry or even in the world today. Thank you Lori! You are amazing!!
Curtis C.
Venice, FL
Claims
Customer Service
Ellen contacted with within 24 hours of my claim. It was pretty straight forward after that. Thank you Ellen and Edison....
Mitchelle S.
Palm City, FL
Claims
Customer Service
I was highly impressed with everyone at Edison. Very professional, responsive and helpful in all aspects of my claim. I highly recommend them to any friends and family. Great insurance company.
Donna M.
Stuart, FL
Claims
Customer Service
It was all very well handled. Thank you
Edward D.
Boca Raton, FL
Claims
Customer Service
After experiencing a devastating broken pipe and water everywhere Edison made the experience more than tolerable. You sent an adjuster immediately. He did his job immediately and Edison sent out our checks to cover expenses within ten days. We have nothing but praise for your company. It's really reassuring to have an insurance company back you up in times of distress.
Kenneth P.
Fort Myers, FL
Customer Service
I spoke with Sabrina and she was very helpful and kind. My husband recently passed away and I lost my composure and cried. Sabrina was very sweet and sympathetic. Kudos to her.
Joyce C.
Englewood, FL
Claims
It seems that most of the Ian victims were again victimized by their insurance carriers. My experience with Edison was very different. Efficient, timely and fair.
Melissa A.
Jacksonville, FL
Claims
Customer Service
The online claim filing was very convenient, and your team was very professional and timely.
Sue C.
St. Petersburg
Claims
Customer Service
Living through Hurricane Milton and the tornado was very traumatic, but I was happy to have had an insurance company that understood the problems. Everyone I had contact with was very professional and helpful.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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