Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Janette P.
Palm Coast, FL
Claims
All around a good experience from the first day that I reported the claim
Timothy L.
Milton, FL
Customer Service
Keep doing what you are doing. Excellent job!
Yendi S.
Miami, FL
Claims
Customer Service
It's my first experience with a house insurance claim and to be honest I was scared of the complexity of the process. Every staff from Edison was extremely professional and courteous. I am very grateful. I felt my insurance company had my back during this challenging time.
David F.
Port St. Lucie, FL
Customer Service
Claims
I was very pleased with the time frame from initial call to Edison Insurance, meeting with claims adjuster and follow up with your team. Thank you for your timely response to our claim.
Margaret O.
Bonita Springs, FL
Claims
Claims process was done so well that my anxiety level was reduced much quicker than I expected! Thank you!
Richard K.
Cape Coral, FL
Claims
Customer Service
Miss Green is very supportive and professional. My only negative is that you sent me two checks with the wrong name of my mortgage company. I am hoping that the checks will arrive soon. I put in supplemental claims that were not addressed my my first adjuster. I hope to hear from a new adjuster soon. Overall, I am pleased with Edison at this point of the claim experience.
Terri C.
Cape Coral, FL
Customer Service
Claims
Prompt service, everyone friendly and understanding from the onsite adjuster to the claims rep. Fairly quick turnaround for reimbursement. No complaints, very satisfied.
William C.
Milton, FL
Customer Service
Very impressed with all the individuals I have been in contact with.
Juliet C.
Naples, FL
Customer Service
Everything was perfect. Thank you!
Brian K.
Spring Hill, FL
Claims
Customer Service
I really can't say enough good things about your team and their knowledge, and professionalism they have had during this process. It is very clear that they really take pride in their positions and care about the best outcome for the insured. My experience with Edison Insurance has been great since they have held my policy on my home. Your team has made it a 5 star experience and has made me even more impressed with Edison and their claims process.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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